Governance Misalignment in NU Coin Program and Local Economic Welfare Goals

Abstract

Purpose

This study examines the misalignment between the governance of the NU Coin program and local economic welfare objectives, using the Affordable Food Charity Market of UPZISNU Sentul as a case example.

Design/Methodology/Approach

A qualitative case study approach was employed through in-depth interviews, observations, and document analysis. Data were analyzed using condensation, thematic categorization, and triangulation to ensure credibility.

Findings

The results indicate that although NU Coin effectively mobilizes community donations, governance inconsistencies—such as fragmented planning, irregular collection cycles, and weak monitoring—restrict its ability to generate sustained welfare outcomes. Subsidized food assistance provides short-term relief by reducing household expenditures but does not enhance structural economic resilience.

Research limitations/implications

The study is limited to one NU Coin unit and qualitative data, reducing generalizability. Broader comparative or mixed-methods research is recommended.

Practical implications

Strengthening planning, documentation, monitoring, and integrating productive economic initiatives can improve governance–welfare alignment and program effectiveness.

Social implications

Improved governance could enhance community resilience, participation, and trust in Islamic philanthropic institutions.

 Originality/value

This study provides one of the first empirical examinations linking governance misalignment with welfare outcomes in NU Coin programs and offers a governance–welfare alignment framework for grassroots Islamic philanthropy.